Sacred Heart University IT Security Site
Protect Your Privacy
Email Scams
Personally Identifiable Information
Social Engineering
 
 
Guard Your Information
Passwords
Safe Internet Browsing
Social Networking
HeartBleed Information
 
 
Secure Your Devices
Desktops and Laptops
Home Computing
Mobile Phones
 
 
IT Security Blog
Report an Incident
 
 
Internet Storm Center Infocon Status

Email Scams

Phishing is the term used to describe an attempt to trick you via email into giving away personal information by claiming to be a reputable person or organization. This information will be used to commit identity theft or to enter password protected sites using your credentials.
Phishing emails typically contain: Always be vigilant when you receive an email that asks for Personally Identifiable Information or asks you to log in to a website.

Tips to Identify a Phishing Email
  • Is your name used in the email? Phishing emails usually do not address the recipient by name. Instead they will use a general greeting like "Valued Bank Member" or "Attention Ebay User"
  • Is the email poorly written using non-sensical language and poor grammar/spelling? This can indicate the email is coming from a non-English speaker with malicious motives.
  • Were you expecting an email from the sender? An unexpected email asking for Personally Identifiable Information, even one that appears to come from a close friend or family member, may be fraudulent. Give the sender a call to verify the request.
  • Hover your cursor over any links in the email. Make sure that the text in the link matches the text in the pop-up box.
  • Does the content match the sender's address? If the contents of an email appear to be from ebay, make sure the sender's address is "@ebay.com"
What to do with a Suspected Phishing Email
  • Do not click on any links in the email.
  • Do not respond to the email.
  • Delete the email.
If you are unsure of the intentions of the email, you should contact the organization that sent it and confirm the validity of the email. Another great resource to check if an email is legitimate is http://www.snopes.com. Search on this website to see if your email has been identified as fake or a scam. You can also go to our IT Security Blog at https://sharepoint.sacredheart.edu/it/security/blog/ to find out about emails received by our systems that we have identified as scams.

If you believe that any of your Sacred Heart University account information may have been compromised, immediately contact the Sacred Heart IT Dept.